I have learned over the 10+ years we have done this business that SEO companies are not that well-respected. I kind of thought they were like used car salesmen but I didn't realize how many have screwed over the general population. Not until this last week.
We've used Paypal for years and while it works, some people don't prefer to have an account or even go through Paypal. Most of those customers will pay by check, which is fine too. But we wanted to see if we could save ourselves a little money and open a merchant account with a bank instead of the fees of Paypal. This would make it easier for customers to pay online with a credit card and the money would just go to our business account. After doing some research and consultation with a credit card processing client we have had on and off over the years, it turns out no bank in the country will do business with an SEO company!
Apparently, SEO companies are so awful that they would take the client's money, not do anything, and refuse to return money to the client so the banks would lose out. So much so, that they will no longer do business with a company identified as and SEO company.
I was speechless. In 10 years I have only had to return $130 for work that was paid but never completed due to client changes and inability to perform the tasks requested from extenuating circumstances. I have never been asked for a refund or return due to work not completed. I just couldn't believe there were so many swindlers out there in this one business that large corporations refused to work with them.
I can see why many people may feel very wary about using an SEO company; I would too if I knew this statistic! SHEESH!
But just like used car salesmen, lawyers, heck... real estate agents! (HA) - there are good ones and bad ones. There are people in just about any business that will lie, cheat, swindle and connive to take money and perform zero work.
We have had several clients come back to us after trying another service saying the company did nothing but take their money. We might sell but we don't push. We are reasonable and strive to do the work requested above and beyond client expectations.
It appears this business just got harder, but we love it, do well with it and we want to be the exception in the SEO industry.